Change your team email | Fundhero | Fundraising CRM Software

Change your team email

Update the email address that receives donor alerts and is used on donation receipts.

Updated

Your team email is used for email receipts and donor alerts. To change it, open Settings > Profile, edit Team Email and select Save Email.

By default it’s set to the team owner’s email address. Only team admins can change it.

Change it

  1. Select the gear icon in the top right, then Settings. You land on the Profile tab.
  2. Find Team Email and edit the address in the Email Address box.
  3. Select Save Email. FundHero shows "Email Saved".

If the address isn’t valid, you see "Please enter a valid email address" and the button stays inactive. An empty field shows "Email is required".

Things to know

  • Only one email address can be saved here. Donor alerts and receipts use it.
  • This isn’t the address you send email from on a contact’s page. When you use Send Email on a contact, Send opens your own email app, so those messages come from whichever account that app uses.
  • If you can’t see Team Email, you’re not a team admin. Ask your admin to update it.