Connect Mailchimp | Fundhero | Fundraising CRM Software

Connect Mailchimp

Connect your Mailchimp account and push FundHero contacts into a Mailchimp audience so you can send mass emails from Mailchimp.

Updated Professional & Organization plans

Connect Mailchimp from Settings (gear) > Integrations to push your FundHero contacts into a Mailchimp audience, so you can send mass emails from Mailchimp. It’s available on the Professional and Organization plans; on Basic, Connect Mailchimp is locked.

The integration is a one-way push from FundHero to Mailchimp. Nothing in Mailchimp is copied back into FundHero, which keeps your FundHero contact list focused on donors and priority contacts.

Before you start

You need a Mailchimp account. Mailchimp has its own plans and fees, so check what your plan includes. You can sign up at mailchimp.com.

Contacts need an email address to be pushed.

Connect your account

  1. Click the gear in the top bar, then Settings.
  2. Open the Integrations tab.
  3. Under Mailchimp Integration, click Connect Mailchimp.
  4. Sign in to Mailchimp when asked and allow access. FundHero then brings you back to Settings. If you land on a different tab, open Integrations again.

If FundHero can’t start the connection it shows "Unable to connect Mailchimp". Try again, and contact support if it keeps happening.

Push contacts to Mailchimp

Once connected, the Integrations tab asks "Which audience would you like to send FundHero contacts to?"

  1. Under Audience, choose the Mailchimp audience to send to.
  2. If you’ve created groups in FundHero, a Group menu appears. Choose the group whose contacts you want to push, or leave it on none.
  3. Click Push Contacts. FundHero shows "Mailchimp Audience Synced" when it’s done.

Duplicate contacts won’t be added. Push Contacts only turns on after you choose an audience.

Run Push Contacts again whenever you want to send newly added contacts across.

Tip: link your emails to your donation page

When you email your list from Mailchimp, link to your FundHero donation page (https://secure.fundhero.com/<team>/<slug>). Gifts made through that link are logged in FundHero automatically.

Disconnect Mailchimp

On the Integrations tab, click Disconnect Mailchimp. FundHero shows "Mailchimp disconnected" and clears the saved connection. You can connect again at any time.