Receipts and the thank-you page | Fundhero | Fundraising CRM Software

Receipts and the thank-you page

Customize the message donors see after giving, the receipt email they get, and who else is notified.

Updated

Every donation sends the donor an automatic receipt email and shows them a thank-you screen. In the donation page editor you can write your own thank-you message and receipt text, send yourself a test, and have another person on your team copied on notifications.

All three settings are in the editor: open Donation Pages, open the menu on the page’s card and select Edit. Select Save when you finish.

Thank You Page

Thank You Page is the message donors see after they give. The page already shows share options (copy the page link, share on Facebook, send a text message or send an email), with your message below them. Type your message in the Success Message box.

Receipt Email

Write your own text for the donor receipt in the Receipt Email box. You can use these merge tags:

  • {firstname} becomes the donor’s first name.
  • {amount} becomes the amount of the gift.

Select Send Test Email to send a sample to your team’s email address. FundHero confirms with "Receipt preview email sent to" and the address. To change that address, go to Settings > Profile > Team Email.

Notifications

Additional Notifications sends a receipt email to one more person on your team for every donation through this page. Enter their address in Email. Your team’s notification email still receives each notification as well.

Employer and occupation

If campaign finance law requires it, you can also make donors give their employer and occupation. See Edit a donation page.