Create your account | Fundhero | Fundraising CRM Software

Create your account

Sign up for FundHero, set up your team, and choose the team name that becomes part of your donation page address.

Updated

To create a FundHero account, open the sign-up page, fill in your details and a team name, then add your organization’s information and choose a plan. Your team name becomes part of your donation page address and you can’t change it yourself, so choose it carefully.

Before you start

Decide on your team name. FundHero uses it in your donation page URL, for example https://secure.fundhero.com/helpinghands. Use only lowercase letters, numbers and dashes. It must be at least 3 characters.

Sign up

  1. Open the sign-up page at https://app.fundhero.io/a/signup.
  2. Enter your First Name, Last Name, Email and Password. The password must be at least 8 characters.
  3. Under "Create a unique teamname for your account and donation page", enter your team name. The example line underneath shows how the address will look.
  4. Complete the reCAPTCHA check.
  5. Select Create Account.

By creating an account you agree to FundHero’s Terms & Conditions, which are linked under the button.

Tell us about your organization

The next screen is titled "We just need a few details to customize your account." Fill in:

  • Organization Name, for example "Doe for Congress".
  • Type: Non-Profit, Political Campaign or Other.
  • Phone Number. It needs at least 10 characters before Next becomes active.

The screen includes an SMS consent notice. Entering your phone number and selecting Next confirms that you have read it.

Select Next.

Choose a plan

The last step is the Choose your plan screen. Pick Basic, Professional or Organization, then enter a card. Professional and Organization start with a 14-day free trial. See Plans and free trial for what each plan includes.

After you choose a plan, FundHero opens your dashboard.

Join an existing team instead

If a teammate invited you, use the link in your invitation instead. It opens a Join Team form with the team name already filled in and greyed out. Enter your name, email and password, and select Join Team.

Your team name

  • The team name is shown in Settings > Profile as Team Name. The field is read-only.
  • FundHero’s own wording is: "Your team name is the slug used throughout the app and for donation pages. Please contact us if you need to change this." To change it, email mail@fundhero.io.

Next steps

  • Connect Stripe so you can accept donations. The banner "You aren’t able to accept donations." with the link "Setup your donation page now." stays on screen until you do.
  • Work through the Complete your account steps. See Use the dashboard checklist.