FundHero has three plans: Basic, Professional and Organization. Professional and Organization start with a 14-day free trial, and paying annually saves 15%.
Plan comparison
These are the prices and limits shown on the Choose your plan screen.
| Basic | Professional | Organization | |
|---|---|---|---|
| Monthly price | $7.99 | $24.99 | $84.99 |
| Annual price | $81.49 | $254.89 | $866.89 |
| Donation pages | 1 | Unlimited | Unlimited |
| Contacts | Up to 250 | Up to 2,500 | Unlimited |
| Users | Up to 5 | Up to 5 | Unlimited |
| Free trial | None | 14 days | 14 days |
FundHero describes Basic as "for new or small campaigns and non-profits", Professional as "for small to medium sized campaigns and non-profits that are growing fast", and Organization as "for established campaigns and non-profits that need dedicated support".
What Basic doesn’t include
Some features are locked on Basic. Where you try to use one, FundHero shows an upgrade prompt. On Basic you can’t:
- Add more than one donation page, or use the Story, Image or Event page templates.
- Turn on recurring (monthly) donations.
- Create a New Template in Templates.
- Connect Mailchimp.
- Create custom reports or use tags in reports.
- Import donations.
- Create more than 3 groups.
- Use Add Note or Add Task.
Professional and Organization include these features.
The free trial
Professional and Organization include a free trial of 14 days ("Free 2 week trial" on the plan card). You enter a card when you choose the plan, and the checkout screen says: "You will be billed after your free trial ends." Basic has no trial.
Monthly or annual billing
The Choose your plan screen has a Monthly / Annual (Save 15%) toggle. The prices on the cards change when you flip it.
Promo codes
On the payment step, select Apply Now next to "Have a promo code?", type the code into Promo Code and select Apply. If the code is valid, the screen shows "Applied:" with the code’s name. If it isn’t, an error appears under the field.
Changing plans later
The Choose your plan screen says: "You can upgrade or change plans at any time." Admins manage the subscription from Settings > Billing. See Manage billing.
Fees are separate
Your plan price is the subscription for using FundHero. Payment processing fees on donations are separate: a 2% FundHero platform fee plus Stripe’s 2.9% + $0.30, which is 4.9% + $0.30 in total.